| Beyond any award or production achievement,
in all of our years in Real Estate we’ve found our client testimonials
to be the most truly rewarding part of our business. Below are some
excerpts from a few more recent letters of appreciation from our clients.
Our policy is to provide service to all of our clients at the same
level of excellence; should you choose to work with us, we look forward
to serving you equally as well.
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It was a pleasure working with Robert, and Pam his assistant was very efficient and kept on top of things. Our whole purchasing process ran so smoothly. We really praise Robert for all his excellent work with us.
- Gary & Linda Schindler, Petaluma CA (2009) |
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Robert and Elaine are experienced, real estate professionals, offering unparalleled customer support and expertise to their clients.
This was my first home purchase in Petaluma and fifth overall.
I knew from my first conversation, that they were the agents for me. Robert took time to find out what I was looking for; style of house, desired features, most favorable neighborhood and price range. So many other agents skipped straight to price and then started pointing me to all their listings. Not Robert and Elaine. They found out what I was looking for and make recommendations based on my requirements.
I cannot speak more highly of Robert and Elaine. I look forward to working with them again. Whether you are a first time home buyer or experienced seller, Robert and Elaine will provide you their expertise and excellent customer service so you can buy the best house for you.
- Leisa Butler, Petaluma CA (2009) Reviewed on Yelp.com |
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Although I have been a real estate broker and property manager for 20+ years, when I sold my building in downtown Petaluma in 2009, I turned to Bob and Elaine. In a slowing economy and a difficult market I knew from their reputation in the industry that Bob and Elaine had the experience, knowledge and integrity to handle the sale.
- Terry Peterson, Petaluma CA (2009) Review on Yelp.com |
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Robert & Elaine Ramirez have helped us buy two houses, and have helped a number of our friends buy houses in the area as well. They are honest, helpful, incredibly knowledgeable, and I'm honored to consider them friends. They have deep roots in the Petaluma community. They're also just really REALLY nice people.
Whether you're buying into a starter home at the low end or some multi-million dollar mansion, I can't imagine someone better to assist you.
Whether you're overwhelmed by the ridiculous multi-page contracts (they'll tell you which sections to worry about, and explain what all the legalese means), or you think buying houses is old hat, Robert and Elaine are the best at what they do.
I'm worried you'll read this and think this is just some shill review. Well, its not. They really are your best first choice. Try them and see if you even think about working with somebody else after that.
- Glenn Connery, Petaluma CA (2009) Reviewed on Yelp.com |
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Robert and Elaine Ramirez are very good people. It took me about two years to decide to sell my house and the Ramirezs walked me through the process, showed me comps in my area and basically held my hand throughout. When I listed my house the market crashed and it took me over a year to finally get a reasonable price. Throughout the probably three year proces Robert never lost his cool. He has a quick wit. He is easy person to do business with. I always felt like he knew what he was doing and had my best interests in mind.
- Peter Hansen, Petaluma CA (2009) Reviewed on Yelp.com |
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We just bought our first home with Robert and Elaine. They were wonderful to work with. Their experience and expertise made us feel very confortable with every aspect of the potentially stressful home buying process even in such a challenging market. They are very well connected to the community and have helped us with everything from inspections to landscaping and contractors. It's hard to know who to trust when making such a big investment, but I felt like Robert and Elaine wer really looking out for our interests. I would highly recommend them.
- Marcus & Jessicca Moore, Petaluma CA (2009) Review on Yelp.com |
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Robert is a total rockstar. He and his wife, Elaine, know Petaluma intimately, have been here for a long while (long enough to know whether that wall was original to the house!), and know exactly what to do to help first timers nagivate the wierd world of REOs and short sales. The key things that make him five-star:
-Knows EVERY neighborhood
-Doesn't waste your time with places you aren't going to like - scouts them out, gets your feedback.
-Doesn't let you miss something he thinks you WILL like - even if you think it's not going to be good, trust him.
-He and Elaine are all about education - they go over all the stuff y ou need to know, point out janky heaters, explain wierd counter offers, make you feel prepared. You'll never feel like something is getting out of hand, or drifting off course.
-He's got range - doesn't matter if you're entry-level or working on your sixth income property, fixe or fancy.
-He is a no-nonsense closer with nerves of steel. You want the place, you've got the money, he'll make it happen. He stuck by us for what seemed like an eternity dealing with a bank (the seller), and when I was beginning to despair he pulled of a 9th inning miracle.
When your'e ready, call them up.
Wasn't kidding about the rockstar bit either. He is an actual rockstar.
- Heather S, Petaluma CA (2009) Reviewed on Yelp.com |
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Robert and Elaine,
We wanted to thank both of you again for the great job you did on the sale of our mom's home. Everything went faster than we expected, but we are thankful that it did. With both of us being out of state, we were completely dependent on your expertise and services. You took the ball and ran fast with it while making sure of every detail. We could not have done it without you. Thank you again for a job very well done.
- Don Mills & Pat McFarlan, Petaluma CA (2008) |
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Elaine and Robert Ramirez were "over the top" regarding every aspect of their profession. Besides being exceedingly kind and real people they helped and assured me beyond measure. I will always be in their debt and will recommend them over and over agian. I was the stumbling block when times were dicey, and they never were. Cheery, available, smart, organized and intuitive! The front office staff is so nice and cheerful. It was always a pleasure to visit the office.
-Noni Van Zile Belden, Petaluma CA (2008) |
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Robert did a great job in helping us to find the right house from the beginning to end. We are first time home buyers and a lot of things were new to us. Robert spend time explaining things to me and to my husband. I was looking on the internet and found a nice house and I inquired about it. The listing was under Remax but Robert called me to assist our needs. He was nice to assist us all the way.
- John & Maria Hanson, Petaluma CA (2008) |
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Elaine & Robert were awesome! Robert went beyond the call of duty and helped us so much!
Very professional and nice!
- Tammy Gilley, Penngrove CA (2008) |
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Robert and Elaine just constantly held it together on the sale of my home. We had a first escrow that cancelled midway and they tried everything possible to make it stay together until they advised me to let it go and assured me that they would find another better buyer. It was the best advice i got because immediately we got another offer that was all cash and closed in 15 days with a nice couple who will appreciate and take care of my home. I can't recommend them enough to anyone thinking of buying or selling. They really know their negotiation skills and psychological aspects of the escrow and know when to tell me no in my best interest.
Gratefully,
- Michael Schultze, Petaluma CA (2008) |
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Dear Robert and Elaine, Thank you so much for helping us to sell our home! You have been absolutely GREAT! You will be the "Gold Standard" to which all others will be compared. We sincerely appreciate your skill and expertise. You are the best at what you do.
Thank you,
- Paul-Randee-Trent-Chase Nyman, Petaluma CA (2008) |
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We were successful in selling our home thanks to the hard work, dedication and professionalism of our real estate agents, Robert and Elaine Ramirez.
They were there in every phase of the process, which included marketing on the Internet, and in the neighborhood. At all times they kept us informed of market conditions and what our competition was doing. And when the opportunity was there, they were instrumental in the negotiations, closing the deal, and being there until we closed the escrow.
We highly recommend them,
Sincerely,
-Dave and Fran Swing, Petaluma CA (2007) |
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We were referred to Robert and Elaine from a work associate and we couldn't be happier. Robert "Rocks". He tenacious and knows almost everything about Petaluma's homes, what was original, what's common, and even knows who owned some houses going back decades. He and Elaine are great, I'd recommend them to anyone. Robert stuck it out through a long negotiation and we got a great deal that we surely wouldn't' have been able to negotiate without his help and advice. Thanks,
-Heather Keenan and Landon Spruill, Petaluma CA (2008) |
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“Your work was performed with
so much skill and professionalism, we could write a book to describe
the process. Your recommendation to stage the house made the biggest
difference as far as potential buyers. Almost immediately we received
multiple offers. If we were ever to sell another home in the Sonoma
or Marin County area we would certainly use your service.”
Cris & Lonni - Seller Representation
“Last year, after the death of our mother, my
brother and I put our family’s home on the market with another
Realtor. When the home didn’t sell at the first agent’s
price, Robert told my brother and me that he would have our home
sold in 30 days. We switched to Robert and guess what? The house
sold within 30 days! Elaine professionally “Staged”
the home and property which totally transformed the home, accenting
its many features. Due to this positive experience with the Ramirez
family I strongly recommend, without reservation, the Ramirez Office
for all your real estate needs.”
Joe, 4th Generation Petaluman - Seller Probate Representation
“We had lived in our home in Petaluma for over
28 years and during that time became very fond of it, your professionalism
and skill enabled us to experience a seamless transition to our
retirement home in Oregon. We look forward to seeing you when we
are in town and don’t forget that we have a beautiful guest
room in our new home if you get up this way, you will always be
welcome.”
Paul and Sharon - Seller Representation
“I only have the highest praise for the work of Robert and
Elaine Ramirez. I was a first-time home buyer and from the beginning
of the process I was impressed with their thoroughness, expertise,
patience and attention. I felt that they exhibited the ideal combination
of professional competence and personal touch. I would be happy
to provide information to anyone who is considering engaging their
services.”
Kelly Pfeifer, MD - Buyer Representation
“Thank you! At the best of times a move can be traumatic
and unpleasant. When the move involves relocating to a new community,
it can be even worse. Thanks to you and Elaine, our move was accomplished
with a minimum of fuss and even a few laughs. You never tired of
showing us homes or returning our calls. And you did show us lots
of properties. Jackie and I are looking forward to our next opportunity
to go property hunting with you. The next time for investment purposes!”
Jim and Jackie - Buyer Representation
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